1. Using this website
Please use this website lawfully and provide accurate information when contacting us. Do not submit harmful code, send spam, impersonate another person, interfere with the website or try to gain unauthorised access to its systems. If you contact us for a business, you should be authorised to do so.
2. Product information and enquiries
Our catalogues, photographs and descriptions show representative product ranges. Availability, origin, grade, size, packing, quantity and delivery arrangements may vary by season, source and destination. Please ask us to confirm the details relevant to your requirements.
The website has no online checkout. A product listing, enquiry submission or automated acknowledgement does not create an order, reserve stock or constitute a binding offer or acceptance. Prices, payment terms, specifications, documentation and shipment arrangements are agreed separately with the relevant contracting business.
Any sale or supply is governed by the terms agreed for that transaction. These website terms do not replace an agreed quotation, order confirmation or supply contract. Please request any product-specific certification or documentation you need before agreeing a purchase.
3. Website content
Website materials may be protected by copyright, trademarks and other rights belonging to us or their respective owners. You may view and share links to the website and keep copies for your own business evaluation. Other use remains subject to the rights holder’s permission and applicable law. Do not imply an endorsement or business relationship without our permission.
4. Information you send us
Please send only information relevant to your enquiry. Do not include passwords, payment-card details, identity documents or sensitive personal information in a website enquiry. If you provide someone else’s contact details, make sure you are authorised to share them.
Submitting an enquiry does not give us permission to publish your message or use your business name as an endorsement. Our Privacy Notice explains how personal information is handled.
5. Availability and external links
We aim to keep the website useful and accurate, but information may change and the website may be interrupted or unavailable. Confirm important product and commercial details directly with us before relying on them.
Links to other services, including WhatsApp, take you to services operated by others. Their own terms and privacy notices apply. We do not control their content or availability.
6. Responsibility
To the extent permitted by applicable law, we do not guarantee that the website will be uninterrupted, error-free or suitable for every purpose. Nothing in these terms excludes or limits rights, duties or liability that cannot lawfully be excluded or limited. Rights under a separate supply agreement remain subject to that agreement and applicable law.
7. Changes and applicable law
We may update these website terms as the website or our business changes. The updated version will appear on this page with its revision date. Changes do not alter a previously agreed supply contract unless agreed separately.
These website terms are governed by the laws applicable in Dubai, United Arab Emirates, subject to any mandatory legal protections that apply.
8. Contact
For questions about these terms, contact Fresh and Best General Trading LLC, Dubai, United Arab Emirates, at enquiry@freshandbest.ae.